Ofgem

Ofgem states that its first priority is protecting consumers and that they do this by:

·         promoting effective competition, wherever appropriate, and

·         regulating effectively the monopoly companies which run the gas pipes and the electricity wires.

In addition, to this they:

·         help secure Britain's energy supplies by promoting competitive gas and electricity markets - and regulating so that there is adequate investment in the networks;

·         help gas and electricity markets and industry achieve environmental improvements as efficiently as possible;

·         take account of the needs of vulnerable customers, particularly older people, those with disabilities and on low incomes.

Discussion with them indicated that those that they are not sure if ISO 27001 was recommended or mandated[1].